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FAQ
Frequently Asked Questions
Mass Additive is a leading provider of additive manufacturing solutions, offering high-quality 3D printing services for prototyping, production, and custom parts across various industries.
We accept common 3D file formats such as STL, OBJ, STEP, and SolidWorks. Ensure your files are properly formatted and include all necessary details before submission.
Visit our CAD Format page (https://www.massadditive.com/cadformat)for a preferred list
They can be uploaded through our Quote Form (https://www.massadditive.com/quote)
Yes, our team can assist with 3D modeling and design optimization to ensure your parts are print-ready and meet your specifications. We use SolidWorks for your 3D models and drawings.
We offer a wide range of materials, including PLA, ABS, ASA, PETG, TPU, PPS-CF10 and many others using FFF (FDM) technologies.
We also offer resin printing using DLP technologies using Loctite 3D and other major resins
Contact us for specific material requirements or advanced options through our Contact Form (https://www.massadditive.com/contact)or Quote Form.(https://www.massadditive.com/quote)
Turnaround time depends on the complexity, size, and quantity of your order. Standard orders typically take 3-7 business days. Expedited options are available upon request.
Our solutions are tailored to meet the unique needs of each sector.
You can request a quote by uploading your 3D files through our Quote Form (https://www.massadditive.com/quote)or contacting our team directly at Contact Us (https://www.massadditive.com/contact)
We offer standard and express shipping throughout the US.
Shipping costs and delivery times are provided during the quoting process.
Your shipping account can also be used for your convenience.
Yes, we provide discounts for large orders. Please contact our sales team to discuss your project and pricing details. You can do this through our Quote Form (https://www.massadditive.com/quote)or Contact Form (https://www.massadditive.com/contact)
You can reach us via email at support@massadditive.com (mailto:support@massadditive.com)or through our Contact Form (https://www.massadditive.com/contact)on the website. We're here to help!
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