
Terms & Conditions
Effective Date: August 13, 2025
These Terms and Conditions ("Terms") govern your use of massadditive.com (the "Site"), an e-commerce platform owned and operated by Mass Additive, LLC, specializing in additive manufacturing and 3D printing services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Intellectual Property
1.1 Site Content
All content on the Site, including but not limited to text, images, logos, documents, downloadable files, and designs, is the property of Mass Additive, LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any Site content without prior written consent from Mass Additive, LLC.
1.2 User-Generated Content
If you submit designs, files, or other content to the Site for additive manufacturing or other services, you grant Mass Additive, LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content solely to provide the requested services. You represent and warrant that you own or have the necessary rights to submit such content and that it does not infringe on any third-party rights.
2. Accounts
When you create an account on the Site, you agree to:
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Maintain the security and privacy of your account, including passwords and sensitive information.
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Provide accurate, current, and complete personal information and update it promptly if it changes.
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Notify Mass Additive, LLC immediately of any unauthorized use of your account.
Mass Additive, LLC reserves the right to suspend or terminate accounts that violate these Terms.
3. User Conduct
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:
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Upload or submit content that is unlawful, infringing, defamatory, or harmful.
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Attempt to interfere with the Site’s functionality, including through hacking or introducing malicious code.
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Use the Site to engage in fraudulent activities or misrepresent your identity.
4. Third-Party Goods and Services
The Site may offer goods or services provided by third parties. Mass Additive, LLC does not guarantee the quality, accuracy, or availability of third-party goods or services. Any issues with third-party offerings should be addressed directly with the third party.
5. Links to Other Websites
The Site may contain links to third-party websites or services not owned or controlled by Mass Additive, LLC. We are not responsible for the content, policies, or practices of these websites. You access third-party websites at your own risk and should review their terms and privacy policies.
6. Limitation of Liability
To the fullest extent permitted by law, Mass Additive, LLC, its directors, officers, employees, agents, and affiliates will not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the Site or any goods or services purchased through it. Our total liability for any claim will not exceed the amount you paid for the specific service or product giving rise to the claim.
7. Indemnity
You agree to indemnify and hold harmless Mass Additive, LLC, its directors, officers, employees, agents, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
8. Dispute Resolution
Any disputes arising from these Terms or your use of the Site will first be attempted to be resolved through good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration in Ohio, conducted under the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit against Mass Additive, LLC.
9. Applicable Law
These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law principles. Any legal action not subject to arbitration will be brought exclusively in the state or federal courts located in Ohio.
10. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be deemed void, and the remaining provisions will remain in full force and effect.
11. Changes to These Terms
Mass Additive, LLC may update these Terms to reflect changes in our operations or legal requirements. We will notify users of material changes by email or by posting a notice on the Site. Your continued use of the Site after such changes constitutes acceptance of the updated Terms.
12. Contact Details
For questions or concerns, please contact us at:
Mass Additive, LLC
6990 US Route 36
Fletcher, OH 45326-9729
Email: info@massadditive.com
You may also use the contact form available on our Site.